Artificial Intelligence isn’t only something for tech companies to invest in. In the last of six mini-documentaries from the RTL Z series Cybersessies AI, we’re taking a look behind-the-scenes at how AI is being used at ING.
Pieter Goderis, Chief Operating Officer at ING Analytics, says, "AI is very important for ING because we see it as an extension of our strategy to provide customers with a superior experience. This requires things like a personalized and fast approach, relevance, and making it easy for customers. The only way we achieve this is through personalization and smarter decision-making. Data and AI are essential for this."
From improving the app experience to protecting customers from cybercrime, watch the full report to see how the largest bank in the Netherlands is utilizing AI.
Cybersessies AI, a collaboration between Kickstart AI and RTL Z, is a weekly talk show hosted by Remy Gieling, founder of ai.nl. The series features various experts engaging in discussions about important topics within the world of AI. Tune in every Friday at 11:10 AM on RTL Z or check out the full Cybersessies AI Dossier online.