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RTL Z Cybersessies AI: Webshop bol is using AI to become more sustainable

Does Artificial Intelligence seem like an alien concept? In the six-part series of mini-documentaries from the new RTL Z program Cybersessies AI, you'll discover how many companies are already using AI on a daily basis. This week, webshop bol (formerly known as gives a behind-the-scenes look.
October 27, 2023

To better understand what AI is and the positive impact it can have within a company, reporter Suzanne Blok visits companies each week that incorporate AI into their daily activities. This week, she's visiting bol. She explores how the company utilises AI and what role is reserved for human intelligence.

Vincent Weijers, Chief Operations Officer at bol, says, "We have 14 million customers and sell about 36 million items per year. To manage that scale, we use a clever combination of automation, mechanization, and AI in a large logistics operation."

From improving delivery promises to making packages more sustainable, watch the full report to discover how 'the store for all of us' currently leverages AI.

Cybersessies AI, a collaboration between Kickstart AI and RTL Z, is a weekly talk show hosted by Remy Gieling, founder of The series features various experts engaging in discussions about important topics within the world of AI. Tune in every Friday at 11:10 AM on RTL Z or check out the full Cybersessies AI Dossier online.

Check out the other minidocs in the series:

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